Digital Account Manager

As one of the Gold Coast's largest agencies, we work with a broad range of clients including BBC Studios, Village Roadshow, Mirvac, Daifuku, Norco, Destination Gold Coast and Queensland Airports Limited. The past 12-months have seen us create some outstanding work, winning several awards along the way. Our client roster is growing — which is why we're hunting for an experienced Account Manager to join our team.

At Guerrilla, we're focused on creating connections. Connecting people to brands, and clients to outcomes — which is where you come in.

Working within the Account Services team you'll be responsible for the management and guidance of client accounts and projects in collaboration with all facets of the team such as management, strategy, user experience, creative, design, development and media.

This is a front-line role that requires a strong commitment to client service, relationship management, people skills, multitasking and working well under pressure, within deadlines and to budgets. An eye for detail, understanding of digital technology, CMS, CRM and digital media is essential.

Who are you?

You're a professional with more than 4 years of agency experience in an Account Manager role, who is confident in dealing directly with clients and managing expectations. An outgoing personality, confident and comfortable working with a variety of personality types is how you roll.

Daily account management tasks are second nature to you, such as quoting, scoping, briefing, tasking and keeping your project team accountable and on-track. Most of all, knowing how to drive a project through the agency, build rapport and grow client accounts and relationships is key.

You're a natural leader and problem-solver with a willingness to go above and beyond to deliver a project. You have your finger on the pulse when it comes to digital and you are comfortable in managing large-scale projects across a variety of mediums. While you have relevant tertiary qualifications, you're always looking to hone your skills with an insatiable appetite to learn more.

Who are we?

A digitally-focussed CX agency in Burleigh Heads on the Gold Coast. Our team of ~25 is a melting pot of disciplines, skills and personalities and no two days are ever the same.

Along with a competitive salary, positive culture, and an unbeatable coastal lifestyle, we also offer day-to-day perks, social events, flexible work hours and free local parking. If cycling to work is your thing, we offer secure bike storage, on-site shower facilities and a place to store your surfboard in case you want to head down for a pre-work surf!

You've read this far because you're looking for the next step in your career that is equal parts challenging and rewarding. The idea of working within an agency that provides you with an opportunity to grow, plus working with a tight-knit team and top-notch client portfolio has you ready to hit that 'apply' button right now!

Kindly note, due to the volume of applications received, only successful applicants will be contacted.

Sound like you?

Put your best foot forward and fill out the form below — if you're potentially just what we need, we'll contact you for an interview.

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