Skip the rubbish – focus on the experience

— Client News — Skip the rubbish β€” focus on the experience

Starting with CDs and computer parts being sold on the Internet almost a quarter century ago, we’re now just a click away from our next sneakers, groceries or… hiring a skip bin!

The lives of hundreds of Queenslanders are becoming more convenient thanks to businesses like Ipswich Waste Services (IWS) that strive to bring an exceptional customer experience to a traditionally low-tech industry. If ordering your favourite pizza online isn’t as novel as it once was, try booking a skip bin on your mobile, mid-garden clean-up – ahh, the internet!

As a business unit within Ipswich City Council, IWS bring over half a decade of experience in waste management solutions for local residents and businesses. IWS wanted to offer customers a uniquely simple way of booking a skip hire from a job site to the living room.

Embracing all the challenges and nuances of the task at hand, we collaborated with IWS to make ordering a skip as hassle-free as possible – from checking availability to booking the service and payment.

What we love about projects like this? Using design and technology to make people’s lives easier.

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